Shipping policy

Shipping Policy

Thank you for visiting and shopping at marxon.net. Marxon aims to offer you the best shipping options no matter where you are. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

 

Following are the terms and conditions that constitute our Shipping Policy.

 

Universal Shipment processing time 

 

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

 

U.S Domestic Shipping Policy 

 

marxon.net ships to addresses within the U.S. 48 contiguous states, and does not ship to P.O. Box and APO/FPO/DPO addresses. Please consult support@marxon.com before ordering.

 

Shipping Cost

 

For this website, shipping is free on orders above US$100. On orders below US$100, shipping cost varies depending on the product size, weight and the location to which the product(s) will be delivered.

 

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Normally, the tracking number will be active within 24 hours. Most marxon.net packages are shipped via UPS or FedEx. You could contact FedEx: 1(800) 463-3339 or UPS Domestic: 1-888-742-5877 for further shipping information. The estimated delivery time is 5-7 business days.

 

We will keep you posted if any emergency happens and the order can not ship. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

 

 

Can I change my delivery address?

 

If you wish to change your delivery address, please contact us at support@marxon.net and we will do our best to assist you in this matter. Please note that, after your order has been shipped out of warehouse, delivery addresses cannot be changed.

 

When requesting for an address change, we need the following information:

 

First and Last name

 

Street name and number

 

Zip code and City

 

Country

 

Phone number

 

 

 

Kindly note that this process may delay the delivery time. Marxon is not responsible for any delay in delivery due to an address change requested by the customer.

 

 

Damages

 

Marxon.net is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within 20 days at support@marxon.net.

 

 

Our Warranty & Return Policy provides detailed information about options and procedures for returning your order.